Palace Points Rewards Program

At Tea Palace, we want to thank our loyal customers by offering an easy and rewarding way to save on your favourite teas. With Palace Points, you earn rewards every time you shop, review products, or engage with our store. Read below to discover how you can start collecting points and turning them into savings!

How to Access:

The rewards section of our website can always be found in the bottom right corner of your screen while you browse our finest blends. This allows you to quickly view your balance and explore the rewards available to our valued customers at anytime.

How It Works:

For every £1 you spend, you’ll earn 5 Palace Points. There's no minimum spend required, so you’ll start collecting points from your very first purchase! Plus, on your birthday, you'll receive a bonus of 250 points as a special gift from us!

Ways to Earn Palace Points:

  • Signup: Earn 100 points just for signing up!
  • Make a Purchases: Earn 5 points for every £1 you spend.
  • Refer Friends: Invite friends to join Tea Palace and earn points when they make their first purchase.
  • Social Media Engagement: Follow us or engage with our posts for extra points!
  • Birthday Celebrations: Earn 250 points for getting older and wiser!

Redeeming Palace Points:

You can use your Palace Points for discounts on future orders! The more points you collect, the bigger the savings.

  • 100 points = £1 off your order
  • 500 points = £6 off your order
  • 1000 points = £13 off your order
  • 2000 points = £30 off your order

Redeem points easily at checkout by applying your points as a discount code. You can redeem points in bulk to enjoy bigger discounts, and they can even be combined with products that are already on sale!

Bonus Points On Your Birthday!

Because its your special day, we’ll automatically add 250 Palace Points to your account as a birthday treat. That’s equivalent to a £6 discount on your next order! Everyone should have a proper cup of tea on their birthday!

No Expiration! Use Your Points Anytime!

Your points never expire, so you can save them up for larger discounts or use them whenever you’re ready. There’s no rush!

Easy Sign-Up and No Hassles

You’ll automatically start earning points once you create an account and start shopping. No need to opt-in separately—just shop and watch your Palace Points grow.

Terms and Conditions:

  • Points can be redeemed for discounts only, and cannot be transferred to another account.
  • Palace Points can be used alongside sale items and other discounts.
  • Points are awarded on purchases made in GBP but are available for all customers, including international shoppers.